Here are some great tips to follow. We want you to get your Reward quickly!
The Official Reward Claim form will list exactly what you need to purchase to receive your Reward. Check for the exact product name, or size. The form will list the product that must be purchased so that you can ensure you have purchased the correct product(s). If you think you have not purchased the required product, check with the store where you made your purchase.
Check your form to locate any additional information that is needed. Most Rewards require you to send specific proofs of purchase so don’t throw anything away! You may be required to send in original receipts, so make sure you check your Reward form for specific instructions.
Store Register/Installation Receipt - If we have any questions about anything you are submitting, your photocopies may help us resolve them. This will also assist you if you need to follow-up on your reward submission. Make sure to note your offer number so that you can check your status online. Without copies of everything you sent in, it may be difficult to resolve potential issues that may occur.
Web Confirmation/Shipping Slip - If you purchased online you should receive a purchase confirmation via email as well as a packing slip with the product. Check your Reward form to verify what needs to be mailed in to confirm your purchase. You may want to circle the purchase on your slip to ensure we identify the right product.
Gabriel carton end flaps – You must submit the carton end flaps for each product purchased showing Gabriel part number as identified on the sales receipt and UPC code. If the units were professionally installed a copy of the installation receipt or work order with qualifying Gabriel parts clearly identified may be submitted in lieu of the carton end flaps.
Mail your completed Reward form and any additional requirements to the address listed on your Reward form. Make sure you provide the proper postage for your mailing, especially if you are required to mail to an address outside your country. Allow 8-12 weeks for your submission to be received, processed and payment sent to you. If it has been 12 weeks since you mailed your submission and you have not yet received your Reward, click on "Track Your Reward" to check on the status of your submission.
Refer to our Reward Center FAQs section for additional information about specific questions.