Reward Tips

Here are some great tips to follow. We want you to get your Reward quickly!

Each promotion has date ranges in which you can purchase and submit your information to receive your Reward. You must make your purchase within the dates stated on the Official Reward Claim form. Make sure you mail in your completed form before the printed submission date (or file online when available). You should always try to submit your request 5-7 days before the expiration date to make sure you meet all of the requirements. Please note that we are not responsible for submissions that are lost, damaged, misdirected, delayed or failed to be received.
Complete all of the information requested on your Reward Request form. Do not leave anything blank. If we ask for it, we need it to verify your purchase! Print clearly, preferably with black or blue ink, using block letters. If we can’t read it we can’t process it. Sign and date the Reward form (if required) and mail on time. If you file online, make sure that you complete all steps and print a copy of your final submission.

The Official Reward Claim form will list exactly what you need to purchase to receive your Reward. Check for the exact product name, or size. The form will list the product that must be purchased so that you can ensure you have purchased the correct product(s). If you think you have not purchased the required product, check with the store where you made your purchase.

Check your form to locate any additional information that is needed. Most Rewards require you to send specific proofs of purchase so don’t throw anything away! You may be required to send in original receipts, so make sure you check your Reward form for specific instructions.

Store Register/Installation Receipt - If we have any questions about anything you are submitting, your photocopies may help us resolve them. This will also assist you if you need to follow-up on your reward submission. Make sure to note your offer number so that you can check your status online. Without copies of everything you sent in, it may be difficult to resolve potential issues that may occur.

Web Confirmation/Shipping Slip - If you purchased online you should receive a purchase confirmation via email as well as a packing slip with the product. Check your Reward form to verify what needs to be mailed in to confirm your purchase. You may want to circle the purchase on your slip to ensure we identify the right product.

Gabriel carton end flaps – You must submit the carton end flaps for each product purchased showing Gabriel part number as identified on the sales receipt and UPC code. If the units were professionally installed a copy of the installation receipt or work order with qualifying Gabriel parts clearly identified may be submitted in lieu of the carton end flaps.

If we have any questions about anything you are submitting, your photocopies may help us resolve them. This will also assist you if you need to follow-up on your Reward submission. Make sure to note your offer number so that you can check your status online. Without copies of everything you sent in, it may be difficult to resolve potential issues that may occur.

Mail your completed Reward form and any additional requirements to the address listed on your Reward form. Make sure you provide the proper postage for your mailing, especially if you are required to mail to an address outside your country. Allow 8-12 weeks for your submission to be received, processed and payment sent to you. If it has been 12 weeks since you mailed your submission and you have not yet received your Reward, click on "Track Your Reward" to check on the status of your submission.


Refer to our Reward Center FAQs section for additional information about specific questions.