Frequently Asked Questions

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Your reward submission must include: Original dated sales receipt with store identification showing the purchase of four qualifying Gabriel units OR, if installed, the original work order clearly identifying qualifying product part numbers. Cost of installation/labor fees will not be included in the reward. Also please include Gabriel carton end flaps for each product purchased showing Gabriel part number as identified on the sales receipt and UPC code. If the units were professionally installed a copy of the installation receipt or work order with qualifying Gabriel parts clearly identified may be submitted in lieu of the carton end flaps. The offer form must be completely filled out, even if you are digitally uploading your submission, you should still include an image of your completed offer form as a back-up for your information.
You must remove and submit the carton end flaps with the Gabriel part number and UPC code to qualify for your reward submission. Please note: If the units were professionally installed a copy of the installation receipt or work order with qualifying Gabriel parts clearly identified may be submitted in lieu of the carton end flaps.
Each reward form provides information about whether or not the request can be filed online, or if an official claim form must be mailed in. Some offers allow certain stores to file online.
If an original receipt is required for your offer, it must be sent unless you live in Rhode Island. If you send your original, always keep a copy for your records.
Please visit the retailer/installer where the purchase/installation was made and ask them to reprint a receipt for you. This process can be more easily facilitated if you’ve paid with a credit card and know the date of purchase.
Qualifying purchases made online usually have an email validating your purchase date, amount invoiced and also have a packing slip included in the shipment. For online purchases, the email and packing slip are used as the sales receipt. Please provide both to validate your purchase when a receipt is requested.
If the submit by date or postmark date has passed for your reward, you will NOT be eligible for that reward. Always check the terms and conditions as soon as possible to ensure you submit in time.
An e-mail address is preferred as it allows us to provide you with up to date information regarding your reward request. All information submitted with your reward request form is kept confidential.
Rewards usually have a limit to the number of claims that can be submitted for each customer, household, or address. To find specific terms and conditions, or the limit of how many rewards are allowed for an offer, please check your reward request form. Using additional addresses that are not your own to qualify for more than the limit per customer is considered mail fraud and is against the law.
Please click "Track Your Reward" to check the status of your reward request.
If you are unqualified and have supplied an email address for your account, you should have received an email stating the reason for the unqualified status and any steps that may be taken to correct the status. If there are additional questions regarding your reward status please send us an email through the "Contact Us" link on this site or contact us by phone at 855-267-3635.